Support and Complaints

At times if you have an issue and you require support or you would like to raise a complaint but it’s not appropriate doing so on-premises, or would prefer to do this in writing.  You can do so by emailing us at

We will endeavour to respond to your emails within 72 hours.  If you have not heard from us within that time we can assure you the matter is being dealt with behind the scenes and will do our utmost in getting back to you ASAP.